ENSURING THE RIGHTS OF PERSONS WITH LIMITED ACCESS TO DIGITAL SERVICES IN UZBEKISTAN
Keywords:
digital equality, e-government services, human rights, digital inclusion, digital literacy, e-government, legal safeguards.Abstract
This article examines the legal and institutional framework for ensuring the rights of persons with limited access to digital services in Uzbekistan. It explores the technological, economic, geographical, and organizational barriers that hinder access to such services. Based on an analysis of national legislation and international standards, the article proposes a three-stage digital equality model that integrates legal safeguards, technological accessibility, and performance monitoring. It also develops recommendations for the inclusive design of e-government services, the maintenance of alternative service delivery channels, the improvement of digital literacy, and the regular assessment of service accessibility.
References
O‘zbekiston Respublikasi Konstitutsiyasi. Yangi tahrir. 2023-yil 30-aprel kuni referendumda qabul qilingan. — Toshkent, 2023.
O‘zbekiston Respublikasi Prezidentining 2020-yil 5-oktabrdagi PF-6079-son Farmoni. “Raqamli O‘zbekiston — 2030” strategiyasini tasdiqlash va uni samarali amalga oshirish chora-tadbirlari to‘g‘risida. — 2020.
O‘zbekiston Respublikasining 2020-yil 15-oktabrdagi O‘RQ-641-son Qonuni. Nogironligi bo‘lgan shaxslarning huquqlari to‘g‘risida. — 2020.
O‘zbekiston Respublikasining 2015-yil 9-dekabrdagi O‘RQ-395-son Qonuni. Elektron hukumat to‘g‘risida. — 2015.
O‘zbekiston Respublikasining 2019-yil 2-iyuldagi O‘RQ-547-son Qonuni. Shaxsga doir ma’lumotlar to‘g‘risida. — 2019.
United Nations. Convention on the Rights of Persons with Disabilities. Adopted by the United Nations General Assembly on 13 December 2006. — New York, 2006.
O‘zbekiston Respublikasining 2021-yil 7-iyundagi O‘RQ-695-son Qonuni. Nogironlar huquqlari to‘g‘risidagi Konvensiyani (Nyu-York, 2006-yil 13-dekabr) ratifikatsiya qilish haqida. — 2021.
O‘zbekiston Respublikasining 2003-yil 11-dekabrdagi 560-II-son Qonuni. Axborotlashtirish to‘g‘risida. — 2003.
O‘zbekiston Respublikasining 2002-yil 12-dekabrdagi 439-II-son Qonuni. Axborot erkinligi prinsiplari va kafolatlari to‘g‘risida. — 2002.
O‘zbekiston Respublikasining 1997-yil 24-apreldagi 400-I-son Qonuni. Axborot olish kafolatlari va erkinligi to‘g‘risida. — 1997.
United Nations. Convention on the Rights of Persons with Disabilities. Article 9: Accessibility; Article 21: Freedom of expression and opinion, and access to information. — New York, 2006.
World Wide Web Consortium (W3C). Web Content Accessibility Guidelines (WCAG) 2.2. W3C Recommendation, 5 October 2023; updated 12 December 2024. — 2024.




